Terms of Use

Agreement to Terms

By accessing or using the Mellow-elm website and services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our website or use our services.

Description of Services

Mellow-elm provides career services including resume development, career coaching, interview preparation, job placement assistance, and related professional development offerings. Our services are designed to support your career journey but do not guarantee specific employment outcomes.

Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited conduct includes:

• Uploading or transmitting harmful content or malware
• Attempting to gain unauthorised access to our systems
• Using automated systems to access our website without permission
• Impersonating another person or entity
• Violating applicable laws or regulations

Service Engagement

When you engage our services:

• You agree to provide accurate and truthful information
• You understand that outcomes depend on various factors including your own efforts
• You agree to pay applicable fees as outlined at the time of booking
• You acknowledge that cancellations must be made according to our cancellation policy

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Mellow-elm or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Materials we create for you as part of our services (such as resumes) become your property upon full payment, though we retain the right to use anonymised examples for training purposes.

Disclaimers

Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

• The accuracy or completeness of information on our website
• The results you may achieve from using our services
• Uninterrupted or error-free operation of our website

While we strive to provide valuable guidance, we cannot guarantee employment, salary levels, or career advancement. Individual results vary based on market conditions, personal qualifications, and other factors beyond our control.

Limitation of Liability

To the fullest extent permitted by law, Mellow-elm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Mellow-elm, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, your violation of these terms, or your violation of any rights of a third party.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these external sites. Access to third-party sites is at your own risk.

Modifications

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after any changes constitutes acceptance of the new terms.

Termination

We may terminate or suspend your access to our website or services at any time, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use our website ceases immediately.

Governing Law

These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at:

Email: [email protected]
Address: Level 12, 45 Market Street, Sydney NSW 2000, Australia